Shipping policy – Layla

Kostenloser Expressversand ab 50 € Bestellwert

Thank you for visiting and shopping at laylacandles.com. The following are the terms and conditions that constitute our Shipping Policy.


Shipment processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.



Shipment method

Estimated delivery time

Shipment cost

Standard

up to 10 business days

Free

Expedited

up to 7 business days

€9.95

DHL Express

up to 5 business days

€19.95

 


Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties, and Taxes


Layla-Candles is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Please save all packaging materials and damaged goods before filing a claim.